Our commitment to Quality is what we want to stand out for !
At Tractebel, we stand up for Quality! It is part of our corporate culture. We are determined to deliver the best work possible, every time, across our full range of activities and in our relationships with clients, suppliers and subcontractors.
Providing a stable, pleasant working environment for our employees, we gauge performance with continual evaluations and nurture ability with ongoing training. Our global Quality Policy and appropriate internal procedures ensure we deliver optimum services and products for our clients.
An open dialogue with the client is essential to ensure we deliver according to expectations. Throughout the lifecycle of the contract, the client has the possibility of discussing our service performance. On a regular basis, we invite our customers to give their opinions by answering our Satisfaction Survey. Every opportunity for improvement is noted and promptly considered in our Continual Improvement process.